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Terms & Conditions

Last Updated: February 4th, 2026

1. Acceptance of These Terms

These Terms and Conditions ("Terms") govern your access to and use of Fortify, including any websites, mobile applications, software, hardware integrations, application programming interfaces (APIs), dashboards, analytics, reports, training tools, and related services (collectively, the "Platform").

By accessing or using Fortify, you agree to be bound by these Terms. If you do not agree, you may not access or use the Platform.

These Terms apply to all users, including athletes, coaches, trainers, organizations, administrators, and any other individuals or entities accessing Fortify.


2. Eligibility and Account Responsibility

You must be legally capable of entering into a binding agreement to use Fortify. If you are using Fortify on behalf of an organization, team, school, or company, you represent that you have authority to bind that entity.

You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activity that occurs under your account
  • Ensuring the accuracy of information you provide

You agree to notify Fortify immediately of any unauthorized access or security breach related to your account.


3. Not Medical Advice / No Healthcare Services

Fortify is not a medical service, healthcare provider, or medical device.

The Platform does not provide:

  • Medical advice
  • Medical diagnosis
  • Medical treatment
  • Physical therapy services
  • Mental health services

All information, analytics, recommendations, insights, training suggestions, readiness scores, or AI-generated outputs provided through Fortify are for informational, educational, and performance purposes only.

Nothing on the Platform should be interpreted as medical advice or as a substitute for consultation with a licensed physician or other qualified healthcare professional.

If you have a medical condition, injury, illness, or health concern, you should consult a qualified healthcare professional before using Fortify or participating in any training activity.

In the event of a medical emergency, contact emergency services immediately. Do not rely on Fortify for emergency or urgent care.

4. Assumption of Risk

You acknowledge and agree that physical training, exercise, testing, and athletic activities involve inherent risks, including but not limited to:

  • Physical injury
  • Illness
  • Overexertion
  • Equipment failure
  • Aggravation of existing conditions

By using Fortify and participating in any training or activity informed by the Platform, you voluntarily assume all risks, known and unknown, associated with such activities.

You represent that you are physically capable of participating in training activities and that you will stop any activity if you experience pain, dizziness, discomfort, or other warning signs.


5. User Responsibility for Training Decisions

Fortify does not control how you train, exercise, or apply information provided through the Platform.

All training decisions, modifications, and actions are made solely by you or your coach, at your discretion.

Coaches, trainers, and organizations using Fortify remain independently responsible for:

  • Program design
  • Exercise selection
  • Load management
  • Athlete supervision
  • Safety decisions

Fortify does not guarantee any performance outcome, improvement, injury prevention, or specific result.


6. Wearables, Devices, and Third-Party Integrations

Fortify may allow you to connect third-party devices, wearables, hardware, and services (such as fitness trackers, sleep trackers, or activity platforms).

You acknowledge and agree that:

  • Connecting third-party services is optional and initiated by you
  • Third-party services are governed by their own terms and privacy policies
  • Fortify does not control third-party platforms, devices, or data collection methods
  • Data received from third parties may be inaccurate, delayed, incomplete, changed, or unavailable

Fortify is not responsible for:

  • Errors or inaccuracies in third-party data
  • Service outages or interruptions
  • Changes to third-party APIs, policies, or permissions
  • Decisions made based on third-party data

Disconnecting a third-party service may limit features or historical data availability.


7. AI, Algorithms, and Data-Driven Insights

Fortify may use algorithms, rules-based systems, and artificial intelligence to generate insights, summaries, or recommendations.

You acknowledge that:

  • AI outputs are probabilistic, not deterministic
  • Outputs depend on data quality, availability, and assumptions
  • AI-generated insights are decision-support tools only

Fortify does not guarantee accuracy, completeness, or suitability of AI-generated outputs and makes no representations regarding outcomes derived from their use.


8. User Data and Content

You retain ownership of personal data and content you submit to Fortify.

By using the Platform, you grant Fortify a non-exclusive, worldwide, royalty-free license to:

  • Store
  • Process
  • Analyze
  • Display
  • Transmit

your data solely for the purpose of operating, maintaining, and improving the Platform.

You also grant Fortify the right to use aggregated and anonymized data for analytics, research, product development, and reporting, provided such data cannot reasonably identify you.


9. Prohibited Uses

You agree not to:

  • Use Fortify for unlawful purposes
  • Attempt to access another user's data without authorization
  • Reverse engineer, scrape, or exploit the Platform
  • Interfere with system integrity or security
  • Use the Platform in a way that could harm others

Fortify reserves the right to investigate and take appropriate action for violations.


10. Suspension and Termination

Fortify may suspend or terminate your access to the Platform at any time, with or without notice, if you violate these Terms or misuse the Platform.

You may terminate your account at any time.

Certain data may be retained after account termination as required by law, security needs, or legitimate business purposes.


11. Disclaimer of Warranties

THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE."

TO THE MAXIMUM EXTENT PERMITTED BY LAW, FORTIFY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

  • MERCHANTABILITY
  • FITNESS FOR A PARTICULAR PURPOSE
  • NON-INFRINGEMENT
  • ACCURACY OR RELIABILITY

Fortify does not warrant that the Platform will be uninterrupted, error-free, or secure.


12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, FORTIFY SHALL NOT BE LIABLE FOR:

  • PERSONAL INJURY
  • LOST PROFITS
  • LOST DATA
  • INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THE PLATFORM, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Total liability, if any, shall be limited to the amount paid by you to Fortify in the twelve (12) months preceding the claim, or a nominal amount if no fees were paid.


13. Indemnification

You agree to indemnify and hold harmless Fortify, its officers, employees, contractors, and affiliates from any claims, damages, liabilities, or expenses arising from:

  • Your use of the Platform
  • Your training decisions
  • Your violation of these Terms
  • Your violation of any law or third-party rights

14. Governing Law and Dispute Resolution

These Terms shall be governed by and construed under the laws of Virginia, United States, without regard to conflict-of-law principles.

Any dispute arising from these Terms or the Platform shall be resolved through ARBITRATION in Virginia, United States, unless otherwise required by law.


15. Changes to These Terms

Fortify may update these Terms from time to time. Updated Terms will be posted on the Platform.

Your continued use of Fortify after changes take effect constitutes acceptance of the revised Terms.


16. Contact Information

For questions regarding these Terms, please contact:

Fortify
Exsurgo Inc.
support@fortify.fit
20202 Incas Ter.
Ashburn, VA 20147

© 2026 Fortify. All rights reserved.

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